Concession Card Audit
Thank you for being a valued member of the Ballarat Aquatic & Lifestyle Centre.
Our records indicate that you are currently receiving a concession discount on your membership fees, however you either have an expired concession card or no concession card details in our system.
If you have an updated concession card, we kindly ask that you present it to our Customer Service Team before 7 March 2024.
If you fail to provide concession card details, your membership will automatically revert to a full fee membership after this date.
There are two ways for you to present your card:
1. Bring your card into the Centre and present it to our front desk team
2. Take a clear photo of your concession card and email it to balc@ballarat.vic.gov.au. Please ensure the photo includes your full name, card number and expiry date.
We would like to remind you that it is your responsibility to ensure your details are up-to-date whenever you receive a new concession card.
Thank you for your kind assistance in this matter and we look forward to seeing you at BALC soon!
Eligible Concession Cards:
- Australian student card (note: full time only)
- Centrelink pensioner concession card
- Department of Veterans’ Affairs (DVA) pensioner concession card
- Repatriation Health Card
- Centrelink health care card
- Commonwealth Seniors health card
Privacy Policy
Your personal information is being collected by the Ballarat Aquatic and Lifestyle Centre, as part of Council for the purpose of the use of Centre facilities. Your information will be stored in Council’s Customer Database and used to identify you when communicating with Council and for the delivery of services and information. For further information on how your personal information is handled, refer to Council’s Privacy Policy at https://www.ballarat.vic.gov.au/privacy